Terms of service

Last updated: November 2025

This website is operated by Hetrios LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Hetrios LLC. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including all policies and conditions referenced herein or linked.

Please read these Terms carefully before using our site. If you do not agree, you may not access the website or use any services.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have given consent for any minor dependents to use this site. You agree not to use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction. Any breach of these Terms may result in immediate termination of service.

2. General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card info) may be transferred unencrypted across networks. Credit card data is always encrypted. You agree not to reproduce, duplicate, or exploit any part of the service without written permission.

3. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is for general reference only and should not be solely relied upon. We may update site content at any time but are not obligated to do so.

4. Modifications to Service and Prices

Prices and product availability may change without notice. We may modify or discontinue the service at any time without liability.

5. Products and Services

Our Heated Neck & Back Massager is available exclusively online and may be subject to limited quantities. We strive to display product colors and images accurately, but cannot guarantee exact screen representation. We reserve the right to limit sales by region or customer and discontinue products at any time.

6. Billing and Account Information

We may refuse or cancel orders at our discretion, including those placed under the same account or address. You agree to provide accurate billing and contact information and update it as needed.

7. Optional Tools

We may offer access to third-party tools “as is” without warranties. Use of such tools is at your own risk and subject to third-party terms.

8. Third-Party Links

Links to third-party websites may appear on our site. We are not responsible for their content, accuracy, or transactions. Please review third-party policies before engaging.

9. User Comments and Submissions

If you submit feedback or ideas, you grant us the right to use them without restriction or compensation. You agree not to post unlawful, offensive, or misleading content. We may remove such content at our discretion.

10. Personal Information

Your submission of personal data is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, site content may contain errors or omissions. We reserve the right to correct or cancel orders affected by such inaccuracies.

12. Prohibited Uses

You may not use the site or its content for:

  • Unlawful purposes
  • Violating intellectual property rights
  • Harassment or discrimination
  • Uploading malicious code
  • Collecting personal data
  • Circumventing security features

Violation may result in termination of access.

13. Disclaimer of Warranties

We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” without warranties of any kind. Hetrios LLC is not liable for any damages arising from use of our site or products.

14. Indemnification

You agree to indemnify Hetrios LLC and affiliates against any claims arising from your breach of these Terms or violation of laws or third-party rights.

15. Severability

If any provision is found unenforceable, the remainder of the Terms will remain valid.

16. Termination

These Terms remain in effect until terminated by either party. We may terminate access if you violate any provision.

17. Entire Agreement

These Terms, along with posted policies, constitute the entire agreement between you and Hetrios LLC.

18. Governing Law

These Terms are governed by the laws of the United States.

19. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.

20. Contact Information

Questions about these Terms? Reach out to us: